Return and Refund Policy
Because our products are made to order, we don't accept returns or exchanges for buyer's remorse, ordering the wrong size, or choosing the wrong color. Please review the product description and size guide carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 7 days of receiving your order.
Include your order number and clear photos showing the issue. Once we've reviewed the problem, eligible orders will be replaced at no additional cost or refunded.
You do not need to return a damaged, defective, misprinted, or incorrect item unless we specifically ask you to do so.
Lost Packages
If your package hasn't arrived, please contact us within 30 days of the estimated delivery date so we can investigate.
If the package is confirmed to have been lost in transit, we'll arrange a replacement or refund.
Wrong Size or Color
Because each item is made specifically for your order, we can't offer returns or exchanges if you order the wrong size or color.
Please review the available size guide before ordering.
If you receive a size or color different from what you ordered, that's considered an incorrect item. Contact us within 7 days of delivery and we'll make it right.
Incorrect Shipping Address
Please double-check your shipping address before completing your order.
If an incorrect or incomplete address causes your package to be returned, we may be able to have it reshipped once it is received by the fulfillment facility. Additional shipping charges may apply.
Once an order has shipped, we can't guarantee that the delivery address can be changed or that the package can be rerouted.
Order Cancellations
Orders enter production shortly after they're placed.
If you need to cancel an order, contact us as soon as possible. We may be able to cancel it if fulfillment hasn't started yet, but once your order has entered production, it can no longer be canceled.
Questions or Problems With an Order
If something isn't right with your order, contact us and include your order number along with any relevant photos or details.
We'll do our best to get it sorted out.
